Program Objective
To prepare the student for entry into a career as a Medical-Dental Office Assistant or Transcriptionist. Students will acquire skills in medical law and ethics, computerized account management, computer word processing, medical records, anatomy and physiology, medical-dental terminology, medical-dental insurance and coding, credit and collections, human relations, machine transcription and medical office procedures.
Career Opportunities
Medical Office Assistant
Dental Office Assistant
Medical Transcriptionist
Billing and Insurance Clerk
Medical Receptionist
Medical Patient Coordinator
Competency Profile
Upon completion of the Medical-Dental Office Assistant/Transcriptionist program, the graduate should be able to:
Apply basic medical office skills such as keyboarding, filing, charting, answering the telephone, and scheduling patients.
Use computer word processing and Microsoft Office software packages efficiently.
Schedule patients for routine office visits.
Complete data entry and billing for insurance claims.
Use clear communication skills, both verbally and in writing, and maintain a professional appearance and attitude.
Maintain a professional level of confidentiality and respect to all patients.
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