Program Objective

     This program prepares a graduate for entry level employment in a business to complete data entry functions or to serve as a receptionist. Receptionists greet customers and other visitors, determine their needs, and refer callers to the person who can help them. They also answer questions from the public. Receptionists use automated office equipment in the course of their work. Word processors use word processing equipment to record, edit, store, and revise correspondence, reports, statistical tables, forms, and other materials.

Career Opportunities

• Computer Word Processor

• Clerk-Typist

• General Office Clerk

• Receptionist

• Billing Clerk

• File Clerk
  

Competency Profile

Upon completion of the Word Processing/Receptionist program, the graduate should be able to:

• Demonstrate adaptability in moving from one software application to another.

• Demonstrate proficiency in computer word processing using Microsoft Office software programs.

• Proofread and edit business documents.

• Develop equipment-related skills including keyboarding and data entry in the work setting.

• Promote attitudes and interpersonal skills acceptable in business.

• Use verbal and written communication skills effectively in the workplace.