• Performance Management - Train
managers to effectively use performance
systems.
• Coaching and Counseling - Provide skills
to managers that will enable them to
developtheir employees.
• Conflict Resolution - Some managers
may want to run from conflict but not after
learning the appropriate ways to work
through conflict.
• Meeting Management - A manager's role
in planning and leading meetings.
• Time Management - Everyone is pressured to do more today with less time. Learn
some simple time management techniques that will enable managers to feel more in
charge of the clock.
• Presentation Skills - How to communicate complex information in a short period of time and not put your audience to sleep. Tips on interactive audience participation.
• Mentoring - Why mentors are important to an organization's effectiveness. Who should be a mentor and how do you mentor.
• Giving and Receiving Feedback - Employees can't improve job performance if they never receive feedback. Learn the best ways for communicating both positive and negative feedback.
• Problem Solving and Decision-Making - All leaders are not born with the ability to problem solve or make great decisions but all leaders can learn some new problem solving and decision-making skills. The program includes a six-step process.
• Leadership Inventories - Here is an inventory of skills that create a good leader. Today'shigh achieving successful organizations demand outstanding leadership. Here is a system to help inventory the organization's leadership resources. The information is then used to help build a greater leadership team.
• Managing Change - Organizations are changing continually and management must learn how to manage change that affects their departments.
