Management/Supervisory Development Programs

-help organizations to develop the employees into
effective and efficient leaders. The lack of excellent
leadership skills can be identified as a key contributor
to poor organizational performance. The individual
programs listed below can be used as stand alone
programs or can be combined to meet the
special needs of the organization.

Management/Supervisory Development
Programs include:

•Performance Management - Train
managers to effectively use performance
systems.
•Coaching and Counseling - Provide skills
tomanagers that will enable them to
developtheir employees.
•Conflict Resolution - Some managers
may want to run from conflict but not after
learning the appropriate ways to work
through conflict.
•Meeting Management - A manager's role
in planning and leading meetings.
•Time Management - Everyone is pressured to do more today with less time. Learn some simple time management techniques that will enable managers to feel more in charge of the clock.
•Presentation Skills - How to communicate complex information in a short period of time and not put your audience to sleep. Tips on interactive audience participation.
•Mentoring - Why mentors are important to an organization's effectiveness. Who should be a mentor and how do you mentor.
•Giving and Receiving Feedback - Employees can't improve job performance if they never receive feedback. Learn the best ways for communicating both positive and negative feedback.
•Problem Solving and Decision-Making - All leaders are not born with the ability to problem solve or make great decisions but all leaders can learn some new problem solving and decision-making skills. The program includes a six-step process.
•Leadership Inventories - Here is an inventory of skills that create a good leader. Today's high achieving successful organizations demand outstanding leadership. Here is a system to help inventory the organization's leadership resources. The information is then used to help build a greater leadership team.
•Managing Change - Organizations are changing continually and management must learn how to manage change that affects their departments.



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